Our Technical Writers

The Carl Group is a full-service documentation and training company. We provide our clients with the following services:

Our experience and in-depth knowledge of technical documentation includes

Technical Publications Management

The President of The Carl Group, Tim Carl, has more than 25 years of experience as a technical writer, technical trainer, and manager of technical publications projects. As past president of the Silicon Valley chapter of the Society for Technical Communication, Tim has developed an extensive network of technical writers that includes some of the best technical documentation and training talent in Northern California.

Tim works directly with you to ensure that your project is completed on time, within budget, and with the quality and professionalism you deserve.

We work with superior publications consultants and trainers and support them throughout the term of the project.

We manage small and large scale documentation and training projects.

Our writers know how to work with your documentation standards and follow your style guides.

As necessary, our technical writers and managers help clients develop documentation procedures, style guides, and publications plans. Our writers are qualified on most industry-standard computers and documentation tools, including FrameMaker, PageMaker, Visio, and RoboHelp on Windows, Macintosh and UNIX systems. We also work with graphic designers and illustrators who produce superior document layout and technical illustrations.

Your Outsourcing Solution

We can be your temporary or virtual documentation department. Instead of staffing an entire documentation team, use The Carl Group to produce your critical first publications on an as-needed basis. We will provide you with writers who have specific expertise in your technology. We also help design the look and feel of your documentation, style guide, and documentation templates. We can provide your deliverables in HTML, PDF, or hardcopy.

A virtual team enables you to respond to the pressures of reduced budgets, speedy time-to-market requirements, changes in the development cycle, increasing product complexity, and global competition. Our competitive advantage lies in building a team of senior technical writers with support from our network of graphic artists, illustrators, editors, and indexers. Additionally, we often use part-time software engineers, hardware engineers, or other technically qualified professionals to supplement the core team.

The Carl Group primarily serves the high-technology companies of Silicon Valley and the San Francisco Bay Area. Our virtual documentation teams have also provided services in other states, including Colorado and Texas. We are set up to serve our clients anywhere in the United States. Check us out for yourself; we will be happy to provide you with references and samples of our work.

The Low-cost Solution

Take advantage of our expertise to kick-start your documentation effort. There is no need for you to develop a documentation infrastructure. Instead, take advantage of our experience with hundreds of clients to provide a best-practices solution. We also save you money by delivering only according to your specified requirements.